Please read the following terms and conditions carefully before using the services or engaging with Seafood Express BD. By accessing our website, placing an order, or using our services, you agree to be bound by these terms and conditions.

  1. Product Information and Availability: Seafood Express BD strives to provide accurate and up-to-date information about our products, including descriptions, pricing, and availability. However, we cannot guarantee the accuracy or completeness of the information at all times. We reserve the right to modify or discontinue any product without prior notice. Prices are subject to change without notice, except for confirmed orders.

  2. Ordering and Payment: To place an order with Seafood Express BD, you must provide accurate and complete information, including your name, contact details, and delivery address. By submitting an order, you confirm that you are authorized to make the purchase. All orders are subject to acceptance by Seafood Express BD. We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability or errors in pricing or product information. Payment must be made in full at the time of placing the order, unless otherwise agreed upon.

  3. Delivery and Shipping: Seafood Express BD endeavors to deliver orders in a timely manner to the specified delivery address. However, delivery times may vary depending on various factors, including location, shipping method, and external circumstances beyond our control. We are not responsible for any delays, loss, or damage to the products during transit. It is your responsibility to provide accurate and complete delivery information. Additional shipping charges may apply, and we reserve the right to change our shipping policies without prior notice.

  4. Returns and Refunds: At Seafood Express BD, we strive to ensure customer satisfaction. If you receive a damaged or defective product, please contact us immediately to arrange for a replacement or refund. We may require photographic evidence or return of the product in question. We reserve the right to refuse returns or refunds if the damage is a result of mishandling or improper storage after delivery. Please note that seafood products are perishable, and any request for returns or refunds must be made within a reasonable timeframe.

  5. Intellectual Property: All content, including text, images, logos, trademarks, and graphics, on the Seafood Express BD website are the intellectual property of Seafood Express BD or its licensors. You may not use, reproduce, distribute, or modify any content without our prior written consent.

  6. Limitation of Liability: Seafood Express BD shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of our website, services, or products. We do not warrant that our website will be error-free, uninterrupted, or free from viruses or other harmful components. You agree to use our services and products at your own risk.

  7. Governing Law and Jurisdiction: These terms and conditions shall be governed by and construed in accordance with the laws of Bangladesh. Any disputes arising out of or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Bangladesh.

  8. Amendments: Seafood Express BD reserves the right to modify, update, or change these terms and conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes.

If you have any questions or concerns regarding these terms and conditions, please contact us using the contact information provided on our website.